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FREQUENTLY ASKED QUESTIONS

How do I purchase a piece of jewelry online?
Our products are categorized as Earrings, Neck pieces, and Bracelets. You can browse the collections and click on an item to view it properly. Once you decide to buy it, you can change the number of pieces you want to order and the material (the options are Brass, Bronze or Silver) and then click on the ‘Add to Cart’ button. If you want to remove a product from the Checkout Page, simply click on the ‘Remove’ button or if you wish to continue shopping, you can click on the tab. To checkout and make a payment, click on the ‘Checkout’ button.


Are the products sold at Cristaria Plicata authentic?
We at Cristaria Plicata take pride in bringing to you the best Freshwater Pearls from China. Our Pearls go through rigorous quality checks and only then make their way to you. Along with your choice of product, we will send you a Certificate of Authenticity to ensure the best quality of Freshwater Pearls. Read more about our Pearl Grading Guide. You can also read about Pearl Care to make your Pearls last for generations.

What about the accuracy of the sizes and colours of the products shown on the website?
We take great effort in ensuring that the sizes and colours shown on the website are as accurate as possible, we cannot, however, guarantee minor discrepancies as every Pearl is unique and has its own unique traits. Also, minor variations may happen due to the screen resolutions and digital equipment used to process the images.

What payment methods are accepted?
We accept payments from all major Credit and Debit cards through PayPal and CC Avenue. We also offer Cash on Delivery.

Can I be sure of using my Credit/ Debit card details while shopping online at Cristaria Plicata?
We ensure you that our personal details and online security are of utmost importance to us. We use the latest SSL encryption technology to safeguard against any online identity thefts and frauds. You will also receive an email from us regarding a confirmation of your address and the order details, which you can correct in case they are incorrect.

How to know if an item is in stock?
All items displayed in the Catalog are In Stock unless otherwise stated. If the quantity of items is lesser in the Inventory than the order being placed, then you will be notified so on the Checkout Page before you enter your details and make the payment.

Does Cristaria Plicata ship internationally?
We do not ship internationally as of now but are in the process of making it possible to ship internationally. Stay tuned as we make an announcement about the same very soon.